Statusline reads every call and text on your Quo (OpenPhone) line the moment it ends: the no-cool call at 6pm, the system replacement quote, the maintenance-plan customer about to lapse, and whether anyone called back.
5-minute setup · Just paste your Quo (OpenPhone) API key · No AI subscription
Fifteen-year-old system, third repair this summer. She asked what a new one runs. Your tech gave a range and said sales would call. Sales didn't. She financed one from the company that did.
First 95-degree day. Volume quintupled overnight. The no-cool calls that went to voicemail didn't wait for a callback; they called the next name.
Second tune-up call this year, paid full price both times. Nobody offered the plan. Next spring she's somebody else's tune-up.
No dashboard to learn. Your home screen is a plain-English summary of the last 24 hours on your phones, rewritten after every few calls: what booked, what slipped, who's still waiting on a callback.
Twenty-six calls yesterday, first hot day. Nineteen no-cool calls, fourteen booked. One replacement quote is waiting on sales.
Monday's replacement inquiry has no sales follow-up.
15-year-old system, financing asked about · Call #7702
Nine of eleven tune-up callers were offered the maintenance plan.
Six joined · Keep doing this
Every call and text is read the moment it ends and sorted by what actually happened: who called, what they wanted, what was quoted, what was promised, and whether anyone followed through.
Third repair this summer on a 15-year-old unit. Asked what a new system costs and about financing. Tech said sales would call. No call logged.
Rang out at 6:12pm and 6:40pm on the first 95-degree day. Then texted: "AC is out, house is at 84, anyone tonight?" No reply, no callback logged.
Spring tune-up booked, joined the maintenance plan on the call. Confirmation texted with the tech's arrival window.
Service types aren't a fixed list you configure. The classifier reads them out of the conversation in your customers' own words, so your dashboard speaks HVAC from the first call.
No keywords, no settings. Describe the call you never want to miss, backtest it against your last 50 calls, and switch it on. Here are the four HVAC companies write first.
"…a caller says their system is down and the call ends without a booking, or an after-hours call rings out and nobody calls back within the hour."
"…a caller asks what a new system costs, or mentions a unit older than ten years."
"…a caller books a tune-up or repair and the maintenance plan never comes up."
"…a caller mentions another company's quote or wants a second opinion."
Which repair calls this month mentioned an old system, and did sales follow up?
How many calls did we miss during the heat wave, and did we get back to them?
Plain English in, an answer with the actual calls behind it out. It already knows your service types, your team, and your customers' history, so the answer is a HVAC answer, not a generic one.
Prefer to ask from Claude, Cursor, or your own ops agent? The same answers are available through the Statusline MCP server.
Built for shops where the first hot day turns the phone into a fire hose. Every call gets logged, scored, and followed to a booking, a quote, or a lost job.
What's broken, how old the system is, what was quoted, who was promised a call, which calls rang out. Every call and text on the line, read the moment it ends, whoever picked up.
Every call is read within about a minute of ending, whatever the volume. The busier the day, the more useful the Status Update: it tells you which of the calls that rang out were no-cools worth calling back first.
No. ServiceTitan is where jobs live. Statusline reads the phone side, the conversations your CRM never hears, and tells you which calls turned into jobs and which replacement leads never got a sales call. It fits best for shops running one to ten trucks on Quo.
It reads what the caller says, including "I saw you on Google" or "my neighbour uses you," and records it as the lead source on the call. It doesn't replace a call-tracking number; it tells you what happened after the phone rang.
No. The AI is inside Statusline. The only thing you bring is your Quo (formerly OpenPhone) API key. If you do use Claude or an ops agent, there's an MCP server that plugs your calls into it.
Quo, formerly OpenPhone. Paste your API key and every line in your workspace is covered, calls and texts. Small HVAC shops on Quo are exactly who this is sized for.
Free during early access. After that, pricing is monthly and transparent, and you can cancel any time.
Early access is open to HVAC companies on Quo (formerly OpenPhone). Drop your email, we'll connect your line, and your first Status Update is waiting the next morning.
Free during early access · 5-minute setup · Just paste your Quo API key · No AI subscription